I would like to thank Lerner and Rowe for having such a wonderful and professional staff. They absolutely stand by their word. One call and that’s all. My experience was absolutely satisfied. I was so lucky to be represented by Mrs. Carolyn Botton. She make me feel safe and reinsurance me that everything is going to be fine. She make sure that I was taking care of. Even though it wasn’t her responsibility for the damage on my property. Been in the insurance responsibility. She still took the extra mile for my needs. I found this so amazing and absolutely fascinating that someone like her take the time and dedication to care for her customers. I will rate Mrs. Carolyn Botton a BIG 10. She really earned it. Next time you’re in a car accident. Make sure your ask to be represented by Mrs. Carolyn Botton. -Claudine