Personal Injury Claim Process

After a catastrophe we think that our insurance policies will automatically cover us. This belief is also why we pay our premiums every month, to make sure that our vehicles, houses, and businesses are protected and that we are made whole after some an unforeseen event. 

Unfortunately, our legal team has witnessed far too often that after such an event multibillion-dollar corporate insurance monstrosities put profits ahead of their responsibility to do what is right. Simply put, the insurance companies are known to accept monthly premiums without providing coverage after an accident.  

At Lerner and Rowe Injury Attorneys, we have twenty-nine years of experience representing over one hundred and fifty thousand people against insurance companies that simply refused to deal fairly with people.

To give you a better understanding of why we think you should choose us to assist you after an accident, here is an outline of our personal injury claim process.

Secure Technology & Software

Secure Technology & Software

While some law firms still use paper files, we utilize state-of-the art, secure technology to include video conferencing, phone/texting software, and the latest client management software. These features enable us to give each client the very best chance to fight insurance companies backed by billions of dollars in shareholder money.


Additionally, with many people rightfully concerned about privacy, Lerner and Rowe wants to make it clear that any information you share remains confidential. Any details you share with us will be safe and secure.

Personal Injury Claim Process Contact

Initial Contact

Lerner and Rowe is available 24 hours a day, 7 days a week, 365 days a year. Our staff can be reached by phone, LiveChat, and secure online form.


When you contact us, you’ll be dealing with actual people that are thoroughly familiar with the personal injury claim process. We will always have caring and compassionate professionals available to serve you. We are also highly active on social media services, including Facebook, Twitter, Instagram, LinkedIn, and YouTube.

Personal Injury Claim Process Information

Filing a Claim

To ensure that our attorneys represent you to the best of their abilities, our intake team will work with you to gather information about your personal injury case. Assembling every possible bit of information and leaving no stone unturned is the foundation of the personal injury claim process. Our team will explore every avenue to build a case that results in the highest possible settlement for your injuries.

Personal Injury Claim Process Quality Control

Quality Control

The next step in the personal injury claim process is quality control. After our staff has assembled all the necessary information for your case, our attorneys and paralegals will closely examine the details. They will find the strongest points of your case and may contact you for additional specifics, clarification, or elaboration. This vetting process is essential to solidifying your case and achieving optimal results.

Personal Injury Claim Process Case Approval

Case Approval

After your details have been assembled and vetted, your case will be assigned to one of our talented attorneys. A member of our legal team will reach out to you and explain how your case will move forward. Our staff wants to make everything abundantly clear so you understand exactly what’s happening. Naturally, this includes answering any questions you have about negotiations with insurance companies, possible litigation, and more. Remember, we do not collect any fees unless your case is won, so you can be sure that our highest priority is getting the justice you deserve for your personal injury.

Personal Injury Claim Process Case Updates

Case Updates

The timing of the personal injury claim process varies from case to case. With that in mind, our staff is committed to providing you with constant updates to your case. You will be apprised of when your case moves forward and when there are any delays in reaching a settlement. You’ll even be told, after a certain amount of time, if your case has not progressed. Our team will proactively provide you with information so you’ll never have to wonder about the status of your claim. As always, we are available should you have any questions or concerns.

Personal Injury Case Settlements

Case Settlements

Providing the highest level of customer service to our clients is a top priority for our legal team. As such, we don’t rush through the case filing process just to get a quick payout. We will take our time to ensure any compensation recovered is the best possible for each client’s individual circumstances. This dedication is reflected by the one billion total dollars recovered overall by our law firm and the over two million resolved in 2019 alone.


Ultimately, we know how to make insurance companies pay. Please contact us today to learn more about how our 24/7 law firm can help you with your accident injury claim.