I had the pleasure of working with Toni, a case manager who I felt worked very hard to help me with an issue I was having with the subrogation company for my healthcare providers. Toni was very patient and sympathetic to my situation and was diligent in assisting me in resolving my issue. She took the time to answer my questions and showed me genuine interests in what was important to me and returned calls and gave me status updates as she promised.
