Initial Contact Survey Lerner and Rowe Injury Attorneys Lerner and Rowe Injury Attorneys September 30, 2020 February 22, 2016 We are very interested to hear your thoughts and experiences regarding your interaction with our Law Firm. Company First Name* * Last Name* * Email* * Phone Number* * Intake Representative* * Intake Representative Comments* * Your Attorney* * Attorney Comments* * Your Case Manager* * Case Manager Comments* * Generally speaking how satisfied were you with the quality of service we provided you on an ongoing basis? * At the initial interview were you satisfied with the information you were provided by Lerner & Rowe staff? * Were you satisfied with the explanation by the Attorney at your initial interview about the retainer you signed? * Were you satisfied with your Intake Representative? * Were you satisfied with your Case Manger? * Were you satisfied with your Attorney? * If you called the office, were you treated politely by the Receptionists? * How satisfied were you with the result achieved on your behalf? * If you needed an attorney for personal injury in the future would you use Lerner & Rowe Injury Attorneys again? * Do you feel confident enough about the services provided to you by Lerner & Rowe Injury Attorneys to recommend us to a family member or friend? * Yes No Please Explain Why? * If you have some concerns about using Lerner & Rowe Injury Attorneys again, is there some change that we could make in our practice that would influence your decision to try us again? * Would you be willing to do a TV commercial speaking about your experience and how Lerner & Rowe Injury Attorneys aggressively pursued your case? * Yes No Please provide us with any comments you have regarding the service you received. * I consent to the usage of my comments contained in this form for marketing purposes and agree to be contacted by Lerner & Rowe Injury Attorneys or it’s marketing agency. * Yes I Agree
Initial Contact Survey Lerner and Rowe Injury Attorneys Lerner and Rowe Injury Attorneys September 30, 2020 February 22, 2016 We are very interested to hear your thoughts and experiences regarding your interaction with our Law Firm. Company First Name* * Last Name* * Email* * Phone Number* * Intake Representative* * Intake Representative Comments* * Your Attorney* * Attorney Comments* * Your Case Manager* * Case Manager Comments* * Generally speaking how satisfied were you with the quality of service we provided you on an ongoing basis? * At the initial interview were you satisfied with the information you were provided by Lerner & Rowe staff? * Were you satisfied with the explanation by the Attorney at your initial interview about the retainer you signed? * Were you satisfied with your Intake Representative? * Were you satisfied with your Case Manger? * Were you satisfied with your Attorney? * If you called the office, were you treated politely by the Receptionists? * How satisfied were you with the result achieved on your behalf? * If you needed an attorney for personal injury in the future would you use Lerner & Rowe Injury Attorneys again? * Do you feel confident enough about the services provided to you by Lerner & Rowe Injury Attorneys to recommend us to a family member or friend? * Yes No Please Explain Why? * If you have some concerns about using Lerner & Rowe Injury Attorneys again, is there some change that we could make in our practice that would influence your decision to try us again? * Would you be willing to do a TV commercial speaking about your experience and how Lerner & Rowe Injury Attorneys aggressively pursued your case? * Yes No Please provide us with any comments you have regarding the service you received. * I consent to the usage of my comments contained in this form for marketing purposes and agree to be contacted by Lerner & Rowe Injury Attorneys or it’s marketing agency. * Yes I Agree