Exit Interview Lerner and Rowe Injury Attorneys October 14, 2015 Name First Name* * Last Name* * Email* * Phone Number* * Intake Representative* * Intake Representative Comments* * Your Attorney* * Attorney Comments* * Your Case Manager* * Case Manager Comments* * Generally speaking how satisfied were you with the quality of service we provided you on an ongoing basis? * At the initial interview were you satisfied with the information you were provided by Lerner & Rowe staff? * Were you satisfied with the explanation by the Attorney at your initial interview about the retainer you signed? * Were you satisfied with your Intake Representative? * Were you satisfied with your Case Manger? * Were you satisfied with your Attorney? * If you called the office, were you treated politely by the Receptionists? * How satisfied were you with the result achieved on your behalf? * If you needed an attorney for personal injury in the future would you use Lerner & Rowe Injury Attorneys again? * Do you feel confident enough about the services provided to you by Lerner & Rowe Injury Attorneys to recommend us to a family member or friend? * Yes No Please Explain Why? * If you have some concerns about using Lerner & Rowe Injury Attorneys again, is there some change that we could make in our practice that would influence your decision to try us again? * Would you be willing to do a TV commercial speaking about your experience and how Lerner & Rowe Injury Attorneys aggressively pursued your case? * Yes No Please provide us with any comments you have regarding the service you received. * I consent to the usage of my comments contained in this form for marketing purposes and agree to be contacted by Lerner & Rowe Injury Attorneys or it’s marketing agency. * Yes I Agree
Exit Interview Lerner and Rowe Injury Attorneys October 14, 2015 Name First Name* * Last Name* * Email* * Phone Number* * Intake Representative* * Intake Representative Comments* * Your Attorney* * Attorney Comments* * Your Case Manager* * Case Manager Comments* * Generally speaking how satisfied were you with the quality of service we provided you on an ongoing basis? * At the initial interview were you satisfied with the information you were provided by Lerner & Rowe staff? * Were you satisfied with the explanation by the Attorney at your initial interview about the retainer you signed? * Were you satisfied with your Intake Representative? * Were you satisfied with your Case Manger? * Were you satisfied with your Attorney? * If you called the office, were you treated politely by the Receptionists? * How satisfied were you with the result achieved on your behalf? * If you needed an attorney for personal injury in the future would you use Lerner & Rowe Injury Attorneys again? * Do you feel confident enough about the services provided to you by Lerner & Rowe Injury Attorneys to recommend us to a family member or friend? * Yes No Please Explain Why? * If you have some concerns about using Lerner & Rowe Injury Attorneys again, is there some change that we could make in our practice that would influence your decision to try us again? * Would you be willing to do a TV commercial speaking about your experience and how Lerner & Rowe Injury Attorneys aggressively pursued your case? * Yes No Please provide us with any comments you have regarding the service you received. * I consent to the usage of my comments contained in this form for marketing purposes and agree to be contacted by Lerner & Rowe Injury Attorneys or it’s marketing agency. * Yes I Agree
